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Troubleshooting Tips

If you need some additional assistance setting up an online account, placing an order, or navigating the new boreal.com, we're here to help! We've provided some answers to commonly-asked questions.

If you don't see the answer you are looking for here, you can get immediate answers and assistance in a Live Chat with a Boreal Science Representative. Available from 8:00am - 5:00pm EST, our Boreal Science team is on call for on-screen problem solving. You can also contact Boreal Science Customer Service via email borealcs@vwr.com, or phone 800-387-9393 for personal assistance.